Phone: 800-221-0570   |   Fax: 800-322-2003

SALES TERMS

Last Revised: May 30, 2019

THESE TERMS ESTABLISH AN AGREEMENT WITH YOU, AND YOU AGREE TO BE BOUND BY THESE TERMS UPON THE EARLIER OF ORDERING, PAYING FOR, RECEIVING OR USING OUR PRODUCTS.

Safety & Gloves, Inc., a New York corporation doing business as Galeton (“Galeton,” “we,” “us,” or “our”) is proud to offer an array of dependable products.  

1.  Business Hours

The following are Galeton’s business hours (Eastern Time Zone) for customer service:

(a)  Monday – Thursday: 8:00 a.m. to 6:00 p.m.

(b)  Friday: 8:00 a.m. to 5:00 p.m.

2.  Payment

We accept Visa, MasterCard, American Express and Discover cards.  If you qualify for credit, we may ship ordered items before receiving your payment.  To qualify, you must have a satisfactory D&B rating and minimum yearly purchases of $250.  Payment is due Net 30 days.  

3.  Shipping Charges

The actual charges for shipping will be automatically calculated and added to your order.  Our standard shipping method is by UPS Ground Service.  If you request another shipping method, we will promptly provide you with the shipping cost for that method.  

4.  100% Satisfaction Guarantee

All products sold by Galeton are backed by our 100% Satisfaction Guarantee.

We will replace or refund the cost of any product that, because of a quality issue, does not completely satisfy you, including any taxes and shipping charges.

Simply contact customer service at (800) 221-0570 or info@galeton.com.

We will provide return shipping at our expense. We will email you a return label.  Secure the label on the box, and drop it at your nearest UPS drop off location.  Your replacement or refund will be processed within two (2) weeks of receipt of your return.

We will issue refunds to the method of payment used for the order.  If the method is no longer valid, we will issue a refund check.

Our 100% Satisfaction Guarantee has no time limits.  If you ever experience a quality issue that makes you dissatisfied with a product you bought from us, we will replace it.  

5.  Miscellaneous

A “QUALITY ISSUE,” AS USED ABOVE, IS A DEFECT IN MATERIAL OR WORKMANSHIP.  OUR 100% SATISFACTION GUARANTEE IS OUR EXCLUSIVE WARRANTY FOR OUR PRODUCTS.  


End of Sales Terms

100% Satisfaction Guarantee!

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